This Privacy Policy explains how LiveBuyers, LLC (“LiveBuyers,” “we,” “us,” or “our”) collects, uses, protects, and shares information when you visit our website, use our services, or participate in the LiveBuyers Alerts SMS short code program.

By using our website or enrolling in the LiveBuyers Alerts messaging program, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address
• Credit card or payment information
• IP address and device information
• Information submitted via forms, support tickets, or chats
• Message content sent through our communication tools

We may also automatically collect information using cookies, analytics tools, and similar technologies.

When We Collect Information

We collect information when you:

• Register for an account.
• Subscribe to newsletters or SMS services.
• Fill out forms on our website.
• Make a purchase.
• Use live chat or support tools.
• Opt in to the LiveBuyers Alerts SMS short code.
• Interact with our website or marketing materials.

How We Use Your Information

We use collected information to:

• Provide real estate alerts and account-related notifications.
• Personalize your experience.
• Improve our website and services.
• Process transactions.
• Respond to customer service requests.
• Send newsletters, product updates, and marketing communications.
• Conduct internal analytics.
• Maintain security and prevent fraud.

SMS Short Code & Mobile Privacy Disclosures

Required for Twilio & CTIA Compliance.

When you opt in to the LiveBuyers Alerts dedicated short code program, you agree to receive real estate alerts, property notifications, account updates, and customer service messages.

4.1 Message Frequency

Message frequency varies. You will not receive messages unrelated to the campaign purpose.

4.2 Message & Data Rates

Message and data rates may apply.

4.3 Opt-In

You may opt in by submitting your phone number through an online form or other approved method.

4.4 Opt-Out

4.5 Help

Text HELP for help, or email [email protected].

4.6 Data Sharing

4.7 Data Security

We maintain commercially reasonable technological and organizational measures to protect your mobile data and personal information.

4.8 Aggregated / Anonymized Data

We may use anonymized or aggregated data for analytics, but it cannot identify you.

How We Protect Your Information

Your information is stored behind secured networks and accessible only by authorized personnel who are required to keep your information confidential.

All sensitive information (including payment data) is encrypted via SSL/TLS. All transactions are processed through a secure gateway provider. We do not store credit card information on our servers.

We regularly scan for vulnerabilities and malware.

Cookie Usage

We use cookies to:

• Retain preferences.
• Improve user experience.
• Support analytics and advertising.
• Track website traffic patterns.

You may disable cookies in your browser settings, though some features may not function.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to unaffiliated third parties.

We may share data with trusted partners who assist in:

• Website hosting.
• Payment processing.
• Email/SMS delivery.
• Analytics and security.

These partners contractually agree to keep your data confidential. We may disclose information when required to comply with the law or protect our rights.

Third-Party Links

We occasionally link to third-party websites. We are not responsible for the privacy practices of these sites.

Google Analytics & Advertising

We use:

• Google Analytics.
• Remarketing.
• Google Display Network Impression Reporting.
• Demographics & Interests Reporting.

Users may opt out via google.com/settings/ads.

CalOPPA — California Online Privacy Protection Act

In compliance with CalOPPA:

• Users may visit our site anonymously.
• Our Privacy Policy link includes the word “Privacy.”
• We notify users of changes on this page.
• Users may update personal information via email, phone, account dashboard, or support ticket.

We honor Do Not Track (DNT) signals.

COPPA — Children's Online Privacy Protection Act

We do not knowingly collect information from children under age 13, nor market to them.

Fair Information Practices

CAN-SPAM Compliance

We collect your email address to send:

• Updates.
• Order confirmations.
• Marketing communications.

We agree to:

• Not use misleading subject lines.
• Identify advertising messages.
• Include our physical address.
• Honor opt-out requests promptly.

You can unsubscribe from emails using the link at the bottom of each message.

Your Rights

You may:

• Request access to your data.
• Request deletion.
• Update your information.
• Restrict certain uses.
• Opt out of communications.

Contact [email protected] to exercise these rights.

Contacting Us

If you have questions about this Privacy Policy or the LiveBuyers Alerts program, contact: